Restrictions On Use of Materials and Intellectual Property Rights

This Site or Service and all of DJL Training’s products, trade names, marks, and logos are protected by copyright, trademark, and other intellectual property laws, and all intellectual property rights therein belong to DJL Training and/or its affiliates and/or its suppliers (collectively, the "DJL Training’s Intellectual Property"). Any textual or graphic material you copy, print, or download from this Site or Service is licensed to you by DJL Training for your personal, non-commercial home use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.  You may not sell, reproduce, distribute, modify, display, prepare derivative works based on, re-post or otherwise use any of DJL Training’s Intellectual Property in any way.

Furthermore, you may not use DJL Training’s Intellectual Property on any other site or service, in a networked computer environment or in any other medium for any purpose. DJL Training reserves the right to terminate your access to this Site and to use any of its intellectual property at any time.

Use of Content

Conduct

As a user, you are responsible for your own actions, and the consequences of those actions. Proper conduct on the DJL Training Site includes refraining from posting material that is:

DJL Training has no liability or responsibility to you for performance or nonperformance of such activities. DJL Training reserves the right to expel users and prevent their further access to the Site or Service for violating this Agreement or the law and the right to remove communications which violate the terms of this Agreement.

System and Network Security

Violations of system or network security of the Site or Service are prohibited, and may subject you to criminal and/or civil liability. DJL Training will investigate potential security violations, and may notify applicable law enforcement agencies if violations are suspected. You may not attempt to circumvent the authentication procedures or security of any host, network, network component, or account to access data, accounts, or systems that you are not expressly permitted to access. You may not interfere or attempt to interfere with service to any other user, host, system, or network on the Internet unless expressly permitted to do so. You may not share any passwords provided to you by DJL Training with any third-parties. If you would like DJL Training to make the Site available to third parties, please make such request by e-mail officemanager@djltraining.com. DJL TRAINING IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED USE OR DISCLOSURE OF ANY PASSWORD.

Disclaimers and Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall DJL Training be liable for any special, incidental, indirect, or consequential damages that result from the use of, or the inability to use, Site or Service or any downloaded materials, even if DJL Training or its representative has been advised of the possibility of such damages. In no event shall DJL Training's total liability to you from all damages, losses, and causes of action (whether in contract, or otherwise) exceed the amount you paid to DJL Training, if any, for products purchased on this Site or Service.

Links to Other Site or Services

This site contains links to other websites. DJL Training makes no representation whatsoever regarding the content of any other site or services, which you may access from this Site or Service. When you access a third party's site or service, please understand that it is independent from DJL Training and that DJL Training has no control over the content on that site or service. A link to a third party's site or service does not mean that DJL Training endorses or accepts any responsibility for the content or use of such site or service. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

General Provisions

Those who choose to access this Site or Service from other locations do so on their own initiative and are responsible for compliance with any applicable national, state or local laws.

This agreement and the use of this Site shall be governed by and construed in accordance with laws of the State of North Carolina, United States of America, without giving effect to any principles of conflicts of law. If any provision of this agreement is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Any legal action or proceeding relating to your access to, or use of, the Site or Service or DJL Training Intellectual Property on or through this Site or any purchase of DJL Training products on or through this Site will be instituted in a state or federal court in Durham County, North Carolina. You waive any right you may have to move or dismiss or transfer on the basis of personal jurisdiction or venue, or for convenience of any party or witness. This is the entire agreement between the parties relating to the subject matter hereof and you agree to indemnify DJL Training for any claims or damages resulting from your failure to abide by these terms and conditions.

To the fullest extent permissible pursuant to applicable law, DJL Training disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, accuracy of data, non-infringement, security, or title. DJL Training does not warrant the accuracy, completeness or usefulness of any information contained on this Site or Service. DJL Training does not warrant that the functions contained in the materials available on this Site or Service will be uninterrupted or error-free, that defects will be corrected, or that the materials, this Site or Service or the server that makes them available are free of viruses or other harmful components. You (and not DJL Training) assume the entire cost of all necessary servicing, repair and correction.

This Site or Service is controlled and operated by DJL Training from its offices within the State of North Carolina, United States of America. DJL Training makes no representation that materials in the Site or Service are appropriate or available for use in other locations. Those who choose to access this Site or Service from other locations do so on their own initiative and are responsible for compliance with any applicable national, state or local laws.

This agreement and the use of this Site shall be governed by and construed in accordance with laws of the State of North Carolina, United States of America, without giving effect to any principles of conflicts of law. If any provision of this agreement is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Any legal action or proceeding relating to your access to, or use of, the Site or Service or DJL Training Intellectual Property on or through this Site or any purchase of DJL Training products on or through this Site will be instituted in a state or federal court in Durham County, North Carolina. You waive any right you may have to move or dismiss or transfer on the basis of personal jurisdiction or venue, or for convenience of any party or witness. This is the entire agreement between the parties relating to the subject matter hereof and you agree to indemnify DJL Training for any claims or damages resulting from your failure to abide by these terms and conditions.

DJL Training does not represent or guarantee the truthfulness, accuracy, or reliability or any of communications posted by other users or endorse any opinions expressed by users. You acknowledge that any reliance on material posted by other users will be at your own risk. DJL Training does not screen communications in advance and is not responsible for screening or monitoring material posted by users.

The materials in this Site or Service are provided "as is" and without warranties of any kind either express or implied. Moreover, any portion of the materials available on this Site or Service may include inaccuracies or typographical errors. Changes may be made, from time to time and without notice, to the materials available on this Site or Service, the Site or Service itself, and to the products described on this Site or Service.

DJL Training may modify these TOU at anytime and such changes will be effective on the date that such modified TOU is posted on this Site. Use of the Site or Services after such changes have taken effect constitutes acceptance of all changes.

Introduction

To provide you with the best possible service, DJL Training from time to time may ask for personal information. You may update or access the personal information you provide for your profile at any time on http://djltraining.com, (collectively, with the blog and Learning Management System). This can be done by logging on to any DJL Training Website and selecting either "Edit Your Profile", "Change my Profile" or "Edit Your User Information." For security measures, in order to protect your information, you must first enter your user name and password before you can make any changes to your user profile. When you update your user profile, your new information will update our records that day.

This policy is to make you aware as to who is collecting the information, what type of information is gathered and tracked, what the information is for, and with whom the information is shared.

Attention: http://djltraining.com is the main home page to DJL Training, Inc., which has the general privacy policy for the DJL Training Website. This policy illustrates customer information that could be collected throughout the DJL Training Website. It is possible that not all personal information outlined in this policy will be used, but we want you to be aware of our policy and understand our procedures.

Information Gathered and How it is Used

There are areas in which you can browse on the DJL Training Website without giving us personal information. There are, however, certain elective areas of the DJL Training Website, where, prior to entry, you will be asked for personal information. This information will be used by DJL Training to correspond with you, provide service and support, present a more personalized experience as you navigate the sites, process your orders, or supply you with requested information. The DJL Training Website may ask for the following information when collecting information through the registration process (or new member registration form) that allows access to the DJL Training Website: user's first and last name, email address, mailing address, phone number and center location preference. The DJL Training Website also provides the ability to request information and an Information Request Form will also ask for personal information from you. The information you provide through the Information Request Form is shared with the Affiliate or Franchise center, (collectively "Network Members"), the user has specified to engage in transactions or provide future services. We contractually require that the Network Members agree to abide by the restrictions on use and disclosure of personal information set out in this Privacy Policy. If you submit Personal Information in response to a Career Opportunity, please be advised that your personal information will be distributed within the company so that the hiring manager can contact you and potentially discuss an employment opportunity with you.

If you take advantage of the "Live Help" feature used on any of the sites, please be advised that this feature is managed and provided by a third party contractor. This one on one technical help provided as a courtesy to DJL Training customers. If you take advantage of the opportunity, a live person will gather your user name to facilitate the service, but will be contractually prohibited from disclosing your user name to others.

If you wish to receive information on how to become a DJL Training Franchisee, DJL Training will collect from the Franchise Information Registration Form on the DJL Training Website your name, address, email address, what territory you are interested in, time frame on when you would like to invest in your own business, and how you heard about us. The purpose for collecting this information is to enable our sales teams to respond to your inquiries with a better understanding of what type of training you are interested in purchasing.

If you register with the DJL Training Learning Management System site, you may receive emails from the system confirming and reminding you of various actions you have taken with us. This includes confirming a class registration or reminding you of an upcoming class.

With Whom DJL Training Shares Information

Except as specified herein or unless DJL Training has your permission or is required by law, DJL Training will not sell, rent, lease or otherwise provide your personal information to others from ways different than stated in this privacy statement.

Please remember that when you submit information to a discussion group or some other public forum, the information submitted will be deemed public information and will not be considered confidential.

As a general practice, we do not provide your personally identifiable information to third parties. So, for example, we do not sell your email address or your name and personal demographic information to mass marketers. However, by registering your profile on the DJL Training Website, you may receive emails automatically generated from the DJL Training Website that are directly related to your activity on the DJL Training Website and are not used for marketing materials and purposes. Further, on particular pages where we ask for your personally identifiable information, we may explicitly tell you that the data we are collecting on that page will be shared with third parties, in which case those disclosures shall override anything to the contrary in this policy. We will not share your information with a third party who does not contractually agree to maintain the confidentiality of that information using reasonable security measures.

In some situations, we share your personally identifiable information with third parties who provide services to our site in order to enhance the functionality available to you on our web site, and to provide you with information on new products and services. Further, in some cases, we use your personally identifiable information to provide information to you, such as to send newsletters to you that you request or to personalize the site in accordance with your requests.

Cookies and Other Technologies

The DJL Training Website may collect anonymous information from your communication connection itself, which consists of network routing, equipment information like browser type, date, and time. Our system will also search your computer to see if there are "cookies" previously set by the DJL Training Website. A cookie is a piece of data stored on the user's computer tied to information about the user.

The data we collect from "Cookie" technology on our site contains no personal information and is used in the aggregate to improve our services, product offerings and Website content, as well as to analyze traffic to our public website.

We also use cookies to keep track of your personalization options so that we can deliver content specific to your interests each time you visit us. These cookies are not tied to your personal information.

We do not offer an opt-out on our site for cookies, however browsers do provide you with information and control over cookies. Although you are not able to disable the cookie feature on this site, you are always free to decline our cookies if your browser permits, but some parts of the DJL Training Website may not work properly if you do.

Choice/Opt-out

Compliance with U.S.-EU Safe Harbor and U.S.-Swiss Safe Harbor Framework Privacy Principles

To the extent that the DJL Training Website is used to collect, process or store personal data belonging to individuals located in, or employed by entities located in the European Union (“EU Parties”), or Switzerland, our handling of that data adheres to both the US-EU Safe Harbor Principles and the U.S.-Swiss Safe Harbor Frameworks (“Safe Harbor”). Although we use reasonable efforts to verify the accuracy of data submitted by users of the DJL Training Website, users are expected to update their personal information by going to the DJL Training Website when necessary to ensure that their personal data is accurate, complete and current. We are committed to cooperating with data protection authorities located in Europe and Switzerland to resolve and remedy any disputes that arise regarding data connected to individuals located in (or employed by entities located in) Europe and Switzerland.

Links

We occasionally place links to relevant, outside resources within the DJL Training Website. Be aware DJL Training is not responsible for the privacy practices or the content of such other sites. We encourage you to investigate and ask questions before disclosing information to third parties. If you do not want your information to be used, do not share your information with those sites. Third party links include learning centers outside the United States on the DJL Training Website.

Security

Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, all employees are kept up-to-date on our security and privacy practices.

We have established and maintain reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information. “Perfect security,” however, does not exist on the Internet. Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by a court of competent jurisdiction and/or when we believe that disclosure is necessary to protect our rights and/or comply with any judicial proceeding, court order.

Public Forum

The community forums hosted in the DJL Training Website are monitored by DJL Training and visible to the Network Members. Any information you place on these message boards is public information. DJL Training may, in its sole discretion, delete any inappropriate postings. The community forum is an added benefit for you to communicate with others on specific technical topics. DJL Training is not responsible for the content of the postings in these forums, but reserves the right to manage content as set out in the DJL Training Website Terms of Use.

Policy Updates

We may update this policy from time to time, to ensure we are using, collecting, and providing information in the same manner that is disclosed. If we decide to use personal information in a manner different than disclosed, we will use reasonable efforts to post any material changes on our DJL Training home page thirty (30) days before implementing them, thus providing you an opportunity to opt-out, if you determine that you are no longer interested in allowing access to your personal information.

Contact Information

Private Businesses Courses

Open Enrollment Courses

Cancellations

Refunds

Substitutes

If a registered learner can not attend a class and you would like to send a substitute, you must unregister and register the learners accordingly. You may do so up to the day before the class provided that the substitute learner meets the prerequisite requirements of the class.

If you need to cancel your registration less than 7 business days prior to the course start date, you may send a substitute instead of cancelling your registration. 

Timeliness

Learners should arrive 15 minutes prior to class time. Learners who arrive 30 minutes late to class, may not be admitted. Learners who arrive late or leave early, will not receive a Certificate of Completion.

Please arrive 15 minutes prior to class time. If you arrive 15 minutes late, your seat may be given to another learner on standby. If you arrive 30 minutes late to class, you may not be admitted. If you arrive late or leave early, you will not receive a Certificate of Completion.

Notice of Rights

Trademark Notice

Access™, Business Contact Manager™, Excel™, InfoPath™, Microsoft™, OneNote™, Outlook™, PowerPoint™, Project™, Publisher™, Visio™, Windows™ and Word™ are trademarks of Microsoft, Inc. Throughout this courseware title, trademark names are used. Rather than just put a trademark symbol in each occurrence of a trademarked name, we hereby state we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement of the trademark.

Notice of Liability

The information in this courseware title is distributed on an ‘as is’ basis, without warranty. While every precaution has been taken in the preparation of this course, neither the authors nor DJL Training, Inc. shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the computer software and hardware products described in it.

Disclaimer

We make a sincere effort to ensure the accuracy of the material described herein; however, DJL Training, Inc. makes no warranty, expressed or implied, with respect to the quality, correctness, reliability, accuracy, or freedom from error of this document or the products it describes. Data used in examples and sample data files are intended to be fictional. Any resemblance to real persons or companies is entirely coincidental.

Terms and Conditions

Sample versions: If the version of courseware that you are viewing is marked as NOT FOR TRAINING, SAMPLE, or similar, then it is made available for content and style review only and cannot be used in any part of a training course. Sample versions may NOT be scanned or photocopied and cannot be shared with or re-sold to any party or used for training.

For Licensed Users

This document may only be used under the terms of the license agreement from DJL Training, Inc. DJL Training, Inc. reserves the right to alter the licensing conditions at any time, without prior notice.