Capabilities Statement

Our Mission
Our mission is to empower individuals and organizations with the knowledge, skills, and abilities needed to thrive in today's digital landscape. 
Our Commitment
We're committed to delivering high-quality, accessible, and innovative computer training solutions, enabling learners to succeed in both their personal and professional pursuits.
Our Clients
Our clientele spans corporations, government agencies, businesses of all sizes (small, medium, and large), higher education institutions, community organizations (including non-profits), and individuals.

Point of Contact

DeLisa Lee

Email

delisa@djltraining.com

Telephone

(919) 627-7305

Web

www.djltraining.com

Address

PO Box 72362
Durham, NC 72277
Company Info
Differentiators
Customers
Training Formats
Courses
Support
Company Info

DJL Training is an ideal partner for government contracts, combining the convenience of online training with the effectiveness of in-person instruction for a comprehensive and tailored learning experience.

Pertinent Numbers

SAM Registration Status

Active

NAICS

611420

UEI

NXNGEK4MN7E1

Tax ID

37-1663018

Product Service Codes

U001 - Education/Training—Lectures

U006 - Education/Training—Vocational/Technical

U008 - Education/Training—Training/Curriculum Development

U009 - Education/Training—General

U012 - Education/Training—Information Technology/Telecommunications Training

U099 - Education/Training—Other

D&B

02-855-7865

CAGE Code

6EQY8

Sec of State ID

1239753

Expertise

  • Microsoft Office Training
  • Curriculum Design
  • Course Development

Certifications

  • Minority-Owned Business
  • Self Certified Small Disadvantaged Business
  • Economically Disadvantaged Women Owned Small Business
  • Women-Owned Small Business
  • Women-Owned Business
  • Veteran-Owned Business
  • Black American Owned
  • Service-Disabled Veteran-Owned Business

Business Summary

Diverse Clientele Commitment

DJL Training proudly serves a diverse clientele comprising corporations, government agencies, small to medium-sized businesses, higher education institutions, and community organizations, including non-profits. This expansive spectrum reflects our unwavering commitment to addressing the unique learning needs of individuals across all skill levels and diverse backgrounds.

Innovative Digital Learning

What sets us apart is our online training approach, which transcends conventional e-learning experiences. We replicate the interactive and personalized nature of in-person training, ensuring that the digital environment mirrors the engagement found in traditional face-to-face sessions. With our ⭐MasterClasses, we seamlessly usher learners into the digital realm, fostering robust engagement and skill development, reminiscent of the effectiveness of in-person instruction.

Core Competencies

Immersive Online Training

DJL Training delivers a unique virtual instructor-led training experience. Our virtual classrooms mirror the effectiveness of traditional, in-person sessions. Instructors have the ability to view all learners' screens simultaneously, providing personalized guidance. 

Microsoft Office Mastery

From Access to Excel, PowerPoint, and beyond, we ensure that individuals not only learn the basics but also gain advanced proficiency, enhancing their overall productivity in the workplace.

Differentiators

We’re Redefining the Virtual Classroom Experience

Our Differentiator Is Our ⭐ MasterClass Training Format

Our ⭐MasterClass training goes above and beyond typical e-learning, delivering an immersive experience that mirrors the interactivity and personalization found in in-person training sessions.

Hands-on Training on Virtual Computers

  • 90 virtual computers,  1 for each learner
  • Up to 90 learners per session
  • Learner-to-trainer ratio of 10:1
  • Live training
  • Simultaneous real-time screen monitoring for up to 90 learners
  • Enable on-demand display of learners' screens to all participants
  • Open mics
  • 2-way video
  • Lectures, demos, hands-on exercises, group discussions, polls and knowledge checks
  • Inactivity monitor
  • Built-in Help System
  • Ability to take control of learners' keyboard and mouse when needed
  • Access to centralized exercise files after class
  • Capability to seamlessly deliver data, files, and websites with learners' virtual PCs during training
  • eBooks with step-by-step instructions, exercise files, bookmarks, notetaking, search functionality, printing, read aloud capabilities, and progress tracking
  • Digital Certificate of Completion
  • Breakout rooms
  • Class chat among learners
  • Private chat with trainers for discreet questions
  • Interactive hands-on exercises
  • No downloads required

Our FirstClass LMS facilitates the administration, documentation, tracking, and delivery of educational content. It serves as a centralized hub for organizing, managing, and monitoring online learning resources.

Learning Management System

  • Post-class support through discussion forums
  • Learners may observe class live stream within 7 months of completing class
  • Printable course completion certificates
  • Learner progress reports
  • Online class evaluations
  • Pre-assessments and post-assessments
  • Quick Reference Guides
  • Recommended websites for additional resources
  • Recommended reading materials to complement the training experience

Our streamlined support and simplified management, along with robust reporting and flexible scheduling options makes administration effortless and efficient.

Administration

  • Start live Excel training in as little as 3 days
  • Offer real-time visibility of class performance and progress to managers
  • Provide real-time online attendance and evaluation reports
  • Ability to schedule training 24 hours a day (all shifts)
  • Provide marketing materials such as email announcements, reminders, and flyers to promote training
  • Provide an online calendar to view available training dates and schedule classes over 12 months
  • Provide the option to schedule 3-hour, 4-hour, or 6-hour training sessions
  • Ability to schedule as little as 3 hours per day
  • Major credit cards accepted

Visit our home page for Key Questions to Ask When Assessing Online Training Providers

Customers

A Few of Our Valued Customers Since 2010

We work closely with each of our clients, serving as their Strategic Training Partner to develop tailored programs that align with their unique needs and objectives.

Corporations

Small-medium Businesses

Government Agencies

Higher Education

Non-profit Orgs

Government

Veteran's Administration

Environmental Protection Agency

NC Army Reserve 

National Guard

City of Durham

County of Durham

Business

Aggie Technologies

National Kitchen 

and Bath Association

3Phoenix

NJ Travis, CPA, PLLC

Sincerely Yours Salon

The Insurance Center of Durham

D.W. Ward Construction Co., Inc.

Garden Environments

Liberty Mutual Insurance

Educational

Durham Technical

Community College

Wake County 

Community College

UNC Chapel Hill

Alamance Community College

Community and Non-Profit

Greater Durham Black

Chamber of Commerce

Greater Durham

Chamber of Commerce

Durham Rescue Mission

Chatham Chamber of Commerce

Greater Raleigh

Chamber of Commerce

CAARE

Center For Employment Training

StepUp Ministry

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Vance-Granville Community College

Name

Name

Name

Name

3Phoenix
Aggie Technologies
Alamance Community College Corporate Education
AVANT Group LLC
Berkshire Hathaway HomeServices York Simpson Underwood Realty
Beverly Mahone
Blueforest Studios
Center For Employment Training
City of Durham
Consolidated Asset Recovery
CS Financial & Accounting Services, Inc.
D.W. Ward Construction Co., Inc.
Divers Alert Network
Durham County Democratic Party
Durham Rescue Mission
Earth Reformers Career Training School
Eschelon Experiences
Executive Office Suites Raleigh
Family & Youth Resource Development, Inc.
Garden Environments
HeartBright Foundation
Higher Rock Education
Ill Be There Concierge
Infinity Diamond-Club

Jan 2024 - Editing paused...
Training Formats

We Offer 7 Training Formats

Across all our training formats, we employ a diverse range of teaching methods, carefully balanced to enrich the learning experience. This thoughtful combination ensures a holistic and highly effective learning environment, with the balance of these methods tailored to each specific training format. These methods include:

  • Lectures
  • Demonstrations
  • Hand-on exercises
  • Knowledge checks
  • Interactive Q&A sessions
  • Immersive case studies
  • Dynamic simulations
  • Observation rooms

Learners have lifetime access to our Resource Centers, where they can watch training videos and review exercises at any time. Our discussion forums are available for ongoing questions and knowledge sharing for learners of active customers after training concludes.

MasterClass

Live Comprehensive Training

Our flagship training format, MasterClasses, is an immersive and interactive learning experience, seamlessly blending the benefits of traditional classroom training with the convenience of a virtual environment. These sessions leverage 2-way audio, 2-way video, and 2-way screen sharing, ensuring flawless communication and collaboration. In the MasterClass setting, both the instructor and the training team have real-time visibility of all learners' virtual PC screens, facilitating synchronized guidance as learners complete hands-on exercises stored on our virtual PCs.

Our learner-trainer ratio in MasterClasses is 10:1, ensuring personalized attention to ensure learners stay synchronized with the instructor's instructions.

Class size ranges from 10 to 90 with a complement of up to 10 class monitors providing additional support.

ELEVATE (Optional extension)

Our ELEVATE Program is a strategic initiative to bridge the gap for those seeking employment opportunities. The ELEVATE extension is strategically designed to help organizations dedicated to supporting the under-employed, under-served, and under-resourced individuals, offering advanced skill development opportunities to empower their journey towards better job prospects.

Flipped Classroom

Blended Training

Learners login to FirstClass LMS for self-directed learning, where they watch instructional videos before live sessions. This prepares them to actively participate in engaging discussions and hands-on activities with the instructor during class time.

Class size can vary, accommodating anywhere from 10 to unlimited learners. Training is complemented by a team of dedicated class monitors providing additional support.

Live Stream

Free Public Training 

The DJL Training Community Outreach Team regularly hosts free, interactive public training sessions lasting 1-3 hours, each centered around a specific topic. Participants have the opportunity for real-time Q&A with the instructor, enhancing the learning experience.

These classes are made possible through the generous sponsorship of our community partners and are available free of charge to everyone. 

Class size can vary, accommodating anywhere from 10 to unlimited learners. Training is complemented by a team of dedicated class monitors providing additional support.

Just-in-time

Personalized Training Workshop

Personalized training is tailored to the specific needs and challenges of individual learners, ensuring that they receive the support and guidance necessary to excel in their respective roles.

It's essential to recognize that while personalized training excels at addressing immediate job-related needs efficiently, Just-In-Time (JIT) training is designed to complement traditional training, not replace it. Our JIT sessions offer a flexible and unstructured approach, typically lasting for 3 hours, delivering a concise and impactful learning experience.

JIT training serves as a valuable tool to assist your employees in applying their acquired knowledge effectively in real-world scenarios, ultimately enhancing workplace productivity and performance.

Class size ranges from 1-3, with a class monitor for additional support.

FastTrack

Live Show-n-Tell Training

Our FastTrack format closely resembles a traditional webinar, with the presenter leading the session while learners watch and listen. FastTrack classes are designed to be notably faster-paced than MasterClasses, with class durations condensed to 50% of the time required for a MasterClass, thanks to the show-and-tell delivery style.

In FastTrack classes, learners do not use virtual PCs. As a result, we do not have visibility into learners' screens during FastTrack sessions. Therefore, we do not pause or adjust the pace of the class for individual learners. Instead, we maintain a consistent pace throughout the class. While real-time interaction is limited, learners can ask questions via chat, ensuring a smooth and uninterrupted flow of instruction.

This efficient format prioritizes concise instruction, enabling learners to absorb key concepts in less time. It's important to note that exercise files are not available during FastTrack classes; however, learners will have access to the files afterward for self-paced practice.

Class size can vary, accommodating anywhere from 10 to unlimited learners. Training is complemented by a team of dedicated class monitors providing additional support.

HANDS-ON EXERCISES (Optional extension)

This extension features:

  1. The opportunity to download exercise files to engage in hands-on practice
  2. Increased class duration to match the duration of a MasterClass

Please note that due to the lack of screen visibility, our goal is not to ensure learners complete the exercises during the class. FastTrack sessions are designed as show-and-tell at a steady pace, emphasizing observation of the instructor's demonstrations. By downloading the Hands-On Exercises, learners will have the opportunity to engage in the exercises during the class or afterward at their own pace.

Continuous Improvement

Ongoing Self-Study

Self-paced, on-demand training is perfect for individuals who prefer to enhance their skills independently and at their own speed. Our training library is accessible 24/7, allowing learners to engage and learn anytime from the comfort of their home or workplace.

Class size can vary, accommodating anywhere from 10 to unlimited learners. Training is complemented by a team of dedicated class monitors providing additional support.

Learn more

Open Lab

Spontaneous Unstructured Training Workshop

Open Lab sessions are designed to create dynamic and spontaneous learning interactions, enabling learners to participate in personalized Q&A sessions within a collaborative and unstructured environment. Each 3-hour Open Lab is divided into six 30-minute sessions. One registered learner can bring up to 2 co-workers to their individual 25-minute session with the instructor,.

Upon signing in to the Open Lab session, learners enter the waiting room where they are greeted by the Class Monitor. At their appointed time, learners are granted access to join the instructor in the Open Lab. With no predefined agenda, learners can pose impromptu questions, share their screens, or open files on their computer, resulting in individualized and responsive interaction.

The session is live-streamed privately for your organization, providing exclusive access to all your employees for observational learning. This format allows observers to gain insights from the collective experience. However, a registered learner can opt out of the live stream for confidentiality reasons, ensuring that their session will not be broadcasted.

Following the conclusion of Open Lab, the registered learner will receive a session summary, complete with pertinent links to further enhance their learning experience.

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Compare 
Training 
Formats

⭐️MasterClass

FastTrack

Flipped Classroom

Continuous Improvement

Live Stream

Open Lab

Just-in-time

Interactivity

Live Instruction

In live sessions

N/A

Live Chat

Two-way Video

N/A

In live sessions

N/A

N/A

Two-way Audio

N/A

In live sessions

N/A

N/A

Two-way Screen Sharing

N/A

N/A

N/A

N/A

Free Observational Room

Encore learners

Encore learners

N/A

N/A

All learners

All learners

All learners

Available Extension

ELEVATE

Hands-on exercises

N/A

N/A

N/A

N/A

N/A

Hosting

Virtual/online

Virtual Computer Lab

N/A

N/A

N/A

N/A

N/A

N/A

FirstClass LMS

Scheduling

3-10 Day Lead Time

Minimum Session Duration

3 hours

3 hours

N/A

N/A

1 hour

3 hours

3 hours

24-Hour Availability

Registration

Minimum Registrations

10

10

10

10

10

6

1

Maximum Registrations

90

Unlimited

Unlimited

Unlimited

Unlimited

18

3

Class Size

Minimum Class Size

10

10

10

10

10

N/A

1

Maximum Class Size

90

Unlimited

Unlimited

Unlimited

Unlimited

3 per session

3

Instructor Demonstration

Live (Real-time)

N/A

N/A

Prerecorded

N/A

N/A

N/A

N/A

N/A

Training Materials

Live Hands-on Exercises

N/A

N/A

N/A

N/A

N/A

Self-paced Exercises

N/A

N/A

 Comprehensive eBooks

N/A

N/A

N/A

Class Monitors

10:1 Learner-monitor Ratio

N/A

N/A

N/A

N/A

N/A

N/A

1 or More Class Monitors

N/A

Certificates

Certificate of Proficiency

ELEVATE

N/A

N/A

N/A

N/A

N/A

N/A

Certificate of Completion

N/A

N/A

N/A

N/A

N/A

Certificate of Participation

N/A

N/A

N/A

N/A

N/A

N/A

 Certificate of Attendance

N/A

N/A

N/A

N/A

N/A

Courses

Microsoft Office 365

Microsoft Access

Microsoft Excel

Microsoft OneNote

Microsoft Outlook

Microsoft PowerPoint

Microsoft Project

Publisher 2016

Microsoft Word

Microsoft Visio

Microsoft Windows

Support

Unlock Knowledge With Our Resource Center

Our Resource Centers are designed to support your employees throughout their training journey, offering a wide range of tools and materials to enhance their learning experience and help them excel in their chosen courses. 
Whether your organization is looking for additional practice, reference materials, or a place for your employees to connect with fellow learners, our Resource Centers have you covered.

Help Queue

In our virtual computer lab (VILT), we have a seamlessly built-in help queue. It allows learners to effortlessly submit their queries or seek assistance when they encounter challenges. Our dedicated class monitors are always on standby, ready to promptly respond to help tickets and provide the support needed to ensure every learner's success in the class.

Exercise Files

During training, learners actively complete hands-on exercises by following the instructor's on-screen, step-by-step demonstration.

Exercises are designed to reinforce a comprehensive understanding of fundamental concepts, promoting critical thinking skills throughout the learning process.

Application Navigator

This extensive guide, enriched with hyperlinks, acts as a virtual roadmap through the realm of Microsoft Office applications.

Boasting meticulously curated links for each button and feature in the respective application, this resource offers a direct route to a plethora of valuable webpages that cover every facet of the application's functionality.

Discussion Forums

Learners engage in dynamic discussions and knowledge sharing through our Discussion Forums. These forums provide a platform for learners to connect, ask questions, and exchange insights with peers and the training team.

Whether your employees are seeking clarifications on course content, exploring new ideas, or collaborating on real-world scenarios, our Discussion Forums foster a vibrant community of learners eager to expand their expertise.

Recommended Websites

This resource is designed to help learners stay up-to-date with the latest industry trends, research findings, and practical tools.

Explore these trusted online destinations, all conveniently gathered in one place for added convenience.

Recommended Add-ins

Take your software experience to the next level while boosting productivity and optimizing software functionality.

Our selection of powerful add-ins will seamlessly integrate with your favorite applications, streamline your workflow, and revolutionize your digital toolkit.

Recommended Reading

Our Recommended Reading resource is dedicated to expanding learners' proficiency in various software applications.

In this curated collection, we offer a selection of authoritative books and resources tailored to empower your expertise.

Dive into these insightful reads to unlock advanced techniques, discover time-saving tips, and master the intricacies of essential software tools.

Knowledge Checks

Our pre-assessment tool enables us to gauge learners' existing knowledge before the class, offering insights into their strengths and areas for improvement.

Knowledge checks, strategically placed during the training, allow learners to assess their understanding of specific concepts, reinforcing key points and promoting active engagement.

Our post-assessment tool measures the knowledge gained, evaluating the training's effectiveness and learners' overall proficiency in the subject matter.

Microlearning

Our microlearning courses are designed for busy professionals seeking quick, focused bursts of knowledge and skill enhancement. These concise and highly targeted modules provide an efficient way to learn, enabling learners to acquire new information and expertise in just a few minutes. 

Each course is carefully crafted to cover a specific topic or skill, ensuring that learners can quickly grasp the essential concepts and apply them immediately.

DJL Training, Inc. | PO Box 72362 | Durham NC 27722 | www.djltraining.com | firstclass.djltraining.com

(c) Copyright 2010-2019 | All Rights Reserved