COVID-19 Alert: We've moved our classes online
DJL Training Offers Free Training to the Public
Our public classes are...
Attend our free and low-cost, live and on-demand classes on your laptop or tablet from virtually anywhere. Online classes are scheduled on Tuesdays and Thursdays at 1:00 pm - 3:00 pm EDT. Class titles and registrations are announced one week in advance.
Onsite classes are temporarily suspended due to the COVID-19 outbreak.
Virtual Office Hours
Q&A with subject matter experts in real time via voice or chat during our free virtual office hours. Virtual Office Hours are scheduled immediately after online training.
Looking for Microsoft training for your business?
Virtual Instructor-led Training
Our VILT program is...
Our Favorite VILT Features
Two-way Screen Sharing
Instructor monitors learners' progress with two-way screen sharing
Private and public conversations between and among instructors and learners
Monologues become dialogues as learners participate in group discussions in real time via telephone or computer microphone
Collaborative drawing/writing tool to make training visually engaging
Online Note Taking
Learners make online notes during training to increase their understanding of key concepts.
Polls and Q&A
Assessments during training sessions encourage trainees to ask questions
Instructor can divide learners into smaller groups for collaboration
No rentals, no flights, no meals, no cars, no facilities, and no hotels when you go digital
Learners who prefer Edge or Safari, instead of Chrome browser, can download our desktop app and access our live sessions seamlessly
Training impact is measured using data on engagement levels, poll results and other feedback
Evaluation and Survey
Interactive surveys assess learners' knowledge and measure their interest while ensuring impactful learning
Learners download handouts and exercise files from our online knowledge base
Certificates of Completion
Learners are awarded with a sense of achievement
We have the employee training you're looking for
Public Training Calendar
Offering 4-6 hours of free training each week
Sessions with no registrations are subject to change based on demand
Need private training for your staff?
Monthly Support Plans
Select the plan that works for you
Virtual Office Hours
Weekly online Q&A scheduled after online training
Playback recorded online training sessions
Public Knowledge Base
Browse our public collection of helpful internet links
Post a question in our public community forum
Everything in Level 1 +
Get your Microsoft Outlook and Windows questions answers privately by our subject matter experts
Private Knowledge Base
Access our private collection of how-to articles on Microsoft Outlook and Windows
Supported applications include Outlook and Windows
Everything in Level 2 +
Telephone Support **
One-on-one telephone support
Remote Assistance **
One-on-one video conferencing and screen sharing
Submit tickets, monitor the status of your tickets, view your old tickets and tickets created by your co-workers
Supported applications include Access, Excel, PowerPoint, and Word
Extended Support Hours
Evening hours available for telephone and remote assistance