Virtual Instructor-led Training
We Bring the Classroom to You
Train From Home or Work
Virtual Training
Self-paced Training
Our asynchronous, self-paced training gives learners access to an on-demand training solution that uses the same course content as our live online instructor-led training. Training is available 24/7 allowing learners to pick the best time to learn. Learners follow step-by-step instructions to complete training exercises.
Mentored Training
Our mentored training is a blend between our virtual and self-paced training. Classes are asynchronous giving learners the flexibility to learn on their own schedule within certain timeframes. Mentored classes also include synchronous sessions for live interactive Q&A with the instructor.
Looking for Microsoft 365 training for your business?
Virtual Instructor-led Training
Our VILT program is...
Our Favorite VILT Features
Two-way Screen Sharing
Instructor monitors learners' progress with two-way screen sharing
Two-way Audio
Monologues become dialogues as learners participate in group discussions via computer microphone
Two-way Video
Learners can enable their webcam
Chat
Private and public conversations between and among instructors and learners
Whiteboard
Collaborative drawing/writing tool to make training visually engaging
Class Monitors
Class Monitors observe learners' screens to help them achieve success in the class
Assessments
Assessments during training sessions encourage trainees to ask questions
Polls and Q&A
Assessments during training sessions encourage trainees to ask questions
Breakout Groups
Instructor can divide learners into smaller groups for collaboration
Online Note Taking
Learners make online notes during training to increase their understanding of key concepts.
Engagement Analytics
Training impact is measured using data on engagement levels, poll results and other feedback
Class Evaluations
Interactive surveys assess learners' knowledge and measure their interest while ensuring impactful learning
Content Library
Learners download handouts and exercise files from our online knowledge base
Certificates of Completion
Learners are awarded with a sense of achievement
We have the employee training you're looking for
Public Training Calendar
Offering 4-6 hours of free training each week
Sessions with no registrations are subject to change based on demand
Need private training for your staff?
Monthly Support Plans
Select the plan that works for you
LEVEL 1
$0
/learner/month
...
Virtual Office Hours
Weekly online Q&A scheduled after online training
Recorded Sessions
Playback recorded online training sessions
Public Knowledge Base
Browse our public collection of helpful internet links
Community Forums
Post a question in our public community forum
LEVEL 2
$15
/learner/month
Everything in Level 1 +
Email Support
Get your Microsoft Outlook and Windows questions answers privately by our subject matter experts
Private Knowledge Base
Access our private collection of how-to articles on Microsoft Outlook and Windows
Microsoft Office
Supported applications include Outlook and Windows
LEVEL 3
$25
/learner/month
Everything in Level 2 +
Telephone Support **
One-on-one telephone support
Remote Assistance **
One-on-one video conferencing and screen sharing
Technical Helpdesk
Submit tickets, monitor the status of your tickets, view your old tickets and tickets created by your co-workers
Microsoft Office
Supported applications include Access, Excel, PowerPoint, and Word
Extended Support Hours
Evening hours available for telephone and remote assistance