Microsoft Word 2019

Our Word 2019 courses will give learners a comprehensive understanding of the features and uses of Word 2019. We offer Word training for everyone from novices to power users. Request onsite training to bring Word training to your place of business.

Part 1 of 3

Word 2019 ​Part 1

Word 2019 Part 1 aims to provide learners with a foundation for Microsoft Word knowledge and skills, upon which they can build to eventually become an expert in Microsoft Word. In this course, learners will learn how to create and edit business documents, create a document in a table, create a promotional brochure, create a business report, create footnotes and endnotes, and work with citations, bibliography, captions and a table of figures. To ensure success in this course, learners should be familiar with using personal computers and should have experience using a mouse and keyboard. 

Learners should also be comfortable working in Windows 7 (or later), be able to open and close applications, navigate basic file structures, and manage files and folders.

12 hours

Course ID: WRD19-P1

Available Services
Delivery Options
Technical Info

Learning Modules

101: Creating and Editing Business Letters

For learners who wish to learn how to create business letters using proper formatting. In this module, learners will navigate in a document, create and save documents. enter and edit text. create numbered and bulleted lists. save documents as different file types. create envelopes. use document views. and print documents.

102: Creating a Document in a Table

For learners who wish to learn how to create a document, such as a resume, in a table. In this module, learners will create a table, build an effective résumé in a table, select data in a table, format tables, apply table styles, use a template to create a résumé.

103: Creating a Promotional Brochure

For learners who wish to learn how to add graphic elements, such as WordArt and SmartArt graphics to a brochure, and choose page setup features. In this module, learners will create an eye-catching brochure, insert shapes in a document, add pictures, text boxes, and WordArt to a document, choose page setup features, communicate information with SmartArt, and format the page background.

104: Creating a Simple Report

For learners who wish to learn how to create a simple report, and format a report using tabs, indents, margin changes, and headers and footers. In this module, learners will work with columns and set margins, apply styles, insert headers and footers, and insert comments.

105A: Footnotes, Endnotes, Citations and Bibliography

For learners who wish to learn how to add footnotes, endnotes, citations and bibliography to a research paper. In this module, learners will add footnotes, endnotes, citations and bibliography to a research paper. 

105B: Captions and Table of Figures

For learners who wish to learn how to add captions to insert text associated with figures in a research paper. In this module, learners will use captions, which will become entries in the table of figures in a research paper.
Available Services

Available Services

The following services are available to ensure your learners' success!


Measure your learners' knowledge of course material before training

User Forums

Learners Q&A with their instructor in private user forums


Measure your learners' knowledge of course material after training

Certificate of Completion

Learners download a certificate upon successful completion of the course

Skill Builders

Immediately after the concept discussion, learners complete real-world exercises by following detailed, step-by-step guidance from the instructor

Skill Sharpeners

Learners complete additional in-class, hands-on exercises with moderate assistance from the instructor

Skill Challengers

In this graded exercise, the instructor tests learners’ skills by describing the correct results without providing specific instructions on how to achieve them

Skill Masters

In this graded exercise, learners demonstrate their skills and creativity to achieve the results they envision based on generic instructions

Micro Quizzes

Enhance the transfer of learning with micro quizzes designed to boost your training ROI

Video Conference

Learners interact with their instructor in live video

Open Lab

An instructor will answer learners' spontaneous software questions at your place of business

eLearning Content

Learners access eLearning content anytime, anywhere

Video Library

Learners access training videos anytime, anywhere

Deskside Support

Learners receive onsite follow-up support

Upon request, the instructor will sign a non-disclosure agreement so learners can open working files during training.

Delivery Options

Online Delivery Options

Let us help you choose the right delivery option to optimize your time and money.

Live Training

Live, synchronous, hands-on training in our instructor-led training portal


Live seminar-style training designed to maximize class size and minimize employee downtime

On-demand Training

Self-paced, asynchronous training available 24/7 allowing learners to pick the best time to learn

Open Lab

Spontaneous, unstructured Q&A session for learners

Mentored Training

Asynchronous on-demand training with live, synchronous Q&A sessions for learners
Technical Info

Technical Information

In our Training Portal, learners access DJL Training laptops for live online hands-on training.

System Requirements

Learners' PCs should meet the following requirements: 

  • 2 GB of available hard disk space 
  • SVGA monitor at 1024 × 768 or higher resolution
  • A version of Windows support by Microsoft
  • The latest version of Chrome browser (preferred browser)

Dual Screens

For the best learning experience in our instructor-led training portal, we recommend learners use two screens for training.

  1. On the Remote Lab screen, learners will complete training exercises under the watchful eye of their instructor.
  2. On the Virtual Classroom screen, learners will see and hear their instructor as they follow the instructor's step-by-step directions. The virtual classroom screen can be a big screen in a conference room or a learner's second monitor.

Instructor-led Portal System Check

Our system check will check the readiness of your learners' browser, internet connectivity, screen resolution, microphone and camera. The test link will be provided to you prior to your class.

Training Manual

Recommended book - WRD16 Level 1 (LL)

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