Microsoft Word 2019

Our Word 2019 courses will give learners a comprehensive understanding of the features and uses of Word 2019. We offer Word training for everyone from novices to power users.

Part 2 of 3

Word 2019 ​Part 2

Word 2019 Part 2 builds upon the knowledge presented in Part 1 and helps start learners down the road to creating advanced workbooks & worksheets that can help deepen their understanding of Word. In this course, learners will learn how to create a mail merge from a new list, create a newsletter, apply themes and styles, work with bullets and long tables, and create a table of contents and an index. Part 1 or the equivalent knowledge and experience is required.

12 hours

Course ID: WRD19-P2

Available Services
Delivery Options
Technical Info

Learning Modules

201: Creating a Mail Merge From a New List

In this module, learners will use the Mail Merge to create personalized correspondence. The data source will be a list of variable information, such as the recipients’ addresses (not an Excel spreadsheet). Learners will also generate envelopes and labels.

Related module: WRD16-305: Creating a Mail Merge From an Excel File. In this module, learners will build a data source in Word (not Excel), create main documents, perform a mail merge, deal with merge problems, and generate envelopes and labels.

202: Creating a Newsletter

For learners who wish to learn how to create a newsletter including graphics, special text effects, columns, section breaks, and add a cover page. In this module, learners will add graphic effects, use section breaks and columns, wrap text around a graphic image, insert a cover page, and print part of a full document.

203A: Themes, Styles and Working With Long Documents

For learners who wish to learn how to navigate long documents and use styles to provide consistent heading formatting through the document. In this module, learners will format with styles, create and manage custom styles, use themes and style sets, customize bullets and numbering, navigate long documents, and format long tables.

203B: Working With Bulleted and Numbered Lists

For learners who wish to learn how to work with bulleted or numbered lists. In this module, learners will create a list from existing text, change the indentation, adjust line spacing between bullets in a list, align bullets, and change bullet style.

204A: Creating a Table of Contents

For learners who wish to learn how to create a Table of Contents for long documents. In this module, learners will create a table of contents page, create table of contents links, update the table of contents, and use the table of contents dialog box.

204B: Creating an Index

For learners who wish to learn how to create an index for a long document. In this module, learners will mark index entries, generate index entries, and insert and update an index.
Available Services

Available Services

The following services are available to ensure your learners' success!


Measure your learners' knowledge of course material before training

User Forums

Learners Q&A with their instructor in private user forums


Measure your learners' knowledge of course material after training

Certificate of Completion

Learners download a certificate upon successful completion of the course

Skill Builders

Immediately after the concept discussion, learners complete real-world exercises by following detailed, step-by-step guidance from the instructor

Skill Sharpeners

Learners complete additional in-class, hands-on exercises with moderate assistance from the instructor

Skill Challengers

In this graded exercise, the instructor tests learners’ skills by describing the correct results without providing specific instructions on how to achieve them

Skill Masters

In this graded exercise, learners demonstrate their skills and creativity to achieve the results they envision based on generic instructions

Micro Quizzes

Enhance the transfer of learning with micro quizzes designed to boost your training ROI

Video Conference

Learners interact with their instructor in live video

Open Lab

An instructor will answer learners' spontaneous software questions at your place of business

eLearning Content

Learners access eLearning content anytime, anywhere

Video Library

Learners access training videos anytime, anywhere

Deskside Support

Learners receive onsite follow-up support

Upon request, the instructor will sign a non-disclosure agreement so learners can open working files during training.

Delivery Options

Online Delivery Options

Let us help you choose the right delivery option to optimize your time and money.

Live Training

Live, synchronous, hands-on training in our instructor-led training portal


Live seminar-style training designed to maximize class size and minimize employee downtime

On-demand Training

Self-paced, asynchronous training available 24/7 allowing learners to pick the best time to learn

Open Lab

Spontaneous, unstructured Q&A session for learners

Mentored Training

Asynchronous on-demand training with live, synchronous Q&A sessions for learners
Technical Info

Technical Information

In our Training Portal, learners access DJL Training laptops for live online hands-on training.

System Requirements

Learners' PCs should meet the following requirements: 

  • 2 GB of available hard disk space 
  • SVGA monitor at 1024 × 768 or higher resolution
  • A version of Windows support by Microsoft
  • The latest version of Chrome browser (preferred browser)

Dual Screens

For the best learning experience in our instructor-led training portal, we recommend learners use two screens for training.

  1. On the Remote Lab screen, learners will complete training exercises under the watchful eye of their instructor.
  2. On the Virtual Classroom screen, learners will see and hear their instructor as they follow the instructor's step-by-step directions. The virtual classroom screen can be a big screen in a conference room or a learner's second monitor.

Instructor-led Portal System Check

Our system check will check the readiness of your learners' browser, internet connectivity, screen resolution, microphone and camera. The test link will be provided to you prior to your class.

Training Manual

Recommended book - WRD16 Level 2 (LL)

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