FAQs - DJL Training, Inc

Microsoft Pricing

Business | Non-profit | Government

FAQs

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Small

Virtual Instructor-led class with

hands-on labs, open mic, chat, and polls

NIBBLE
Up to
6
Learners

BIT
Up to
12
Learners

BYTE
Up to
25
Learners

Printed text books purchased separately

Medium

Live webinar

with chat and polls

KILOBYTE
Up to
50
Learners

MEGABYTE
Up to
100
Learners

GIGABYTE
Up to
250
Learners

Large

Live webinar

with polls

TERABYTE
Up to
500
Learners

PETABYTE
Up to
750
Learners

EXABYTE
Up to
1,000
Learners

Features Included in Each Plan

Mobile Ready

Learners join sessions from PC, Mac, iPhone, iPad, or Android

Online Resources

Learners access online training resources for each class

Call-in Audio

Learners dial-in for audio

Recorded Sessions

Learners access recordings of their completed sessions for 6 months

Q&A

Learners submit questions to their instructor during the class

Support

Learners ask follow up questions online after after training

Frequently Asked Questions

How is an online class with DJL Training different from a webinar?

In a typical webinar, the speaker narrates a one-way presentation.

In our small online sessions, learners enjoy two-way screen sharing and open mic. This means, the instructor can monitor learner's progress and learners ask questions in real-time to their instructor.

Are your classes live?

Yes. Our online classes are live. We also offer recorded training in the form of blended and on-demand learning.

	Live	Recorded
Online		N/A
Blended
On-demand	N/A

Why are text books sold separately?

Text books are not included in the our standard pricing since we offer online training manuals. If you would like to have text books for your learners, we will order them for you and have them shipped directly to your place of business.

How does the instructor monitor learners' progress?

In a small class (up to 25 learners), learners can download an app which will allow them to share their screen with the instructor. The instructor will monitor learners' screen to ensure their success in the class.

What are your training hours?

Our default training hours are 9:00 AM - 4:00 PM.

Do you offer training during evening hours and weekends?

Yes we do. Evening and weekend hours are considered on a case-by-case basis.

Can we schedule a full day of training?

Yes. Training is scheduled in 3-hour blocks. You can schedule up to three 3-hour blocks (9 training hours) in a day.

Are your classes customizable?

Absolutely. Select an entire class from the catalog or build your own class by selecting the modules that meet your training needs.

How many hours will we need for training?

In our course catalog, each class description includes the class duration. Each module includes the module duration. The length of your class is determined by the selected modules.

Can we open our files in class?

Yes. In a small class, up to 25 learners, you can designate one learner to open working files for Q&A and the instructor will be happy answer learners' questions about your files.

Can we upgrade/downgrade anytime?

Yes. Since there are no long-term contracts, you can select a different plan for each 3-hour session.

What type of payment do you accept?