How to Join a Training Session via Webex

How it works...

We don't send meeting invitation emails from Webex. We put the TASK screen meeting info and the VIEW screen meeting info for your next session on our website for you. If you are attending a session scheduled by your employer, you will receive a link to your private page at our website. (This is a generic copy of that page.)

If you follow the directions step-by-step, joining the sessions should be easy peasy.

If you do not follow the directions or if you skip a step, there is good chance you will get stuck which will make signing in an unpleasant experience for you. And you may be late for class.

Be advised, if you are 15 minutes late for class, your laptop may be assigned to someone on the wait list.

What time should you join the sessions?

You should be in each session 15 minutes before class begins. 

Can you call or email DeLisa if you need help?

No. DeLisa will be busy greeting students and assigning laptops to attendees. 

For assistance, you can call Webex Support at (866) 229-3239.

Technical assistance will be provided on Thursday, March 11, 2021

Hours: 8:30 AM - 9:30 AM

Be advised, this is a GROUP call. One technician will be helping multiple people simultaneously.

Phone number:

Access code:



On your TASK screen, you will connect to a DJL Training laptop to complete the class exercises.

On your VIEW screen, you will observe your instructor and your instructor's screen as you follow along in the class.

If you find that your microphone or speakers are not working as expected, switch from computer audio to telephone.

The Specifics

Frequently Asked Questions (optional reading)

Get the answers to the most popular questions!

Will I receive a Certificate of Completion for the class? Yes, if you login to one of our laptops and participate in the hands-on training, you will receive a Certificate of Completion for the class.

I am on the wait list. Can I still attend the class? Yes. If your organization has purchased seats for auditing learners, you may attend the class by logging into the VIEW screen.

What happens if I am late to class? You might not get a laptop. Laptops are assigned in the first 15 minutes of class. If you are more than 15 minutes late, your laptop may be assigned to someone on the wait list. Without a laptop, you can use the VIEW screen to audit the class.

Can auditing learners ask questions during the class? Auditing learners may ask questions in the chat. The instructor will check the chat feed periodically during the class.

Does the class come with a book? Yes, most classes include a book in PDF format. Your instructor will collect attendees' email addresses at the beginning of the class and provide you with a link to download a pre-paid copy of the book.

The class started 30 minutes ago. Why can't I login? Because the class started 30 minutes ago.

What if I am auditing the class?

Will I receive a book? No. Training does not include books for auditing learners. However, the instructor will provide you with a link to purchase and download the book at your request.

Do I need to login to the TASK screen? No, auditing learners are not assigned laptops.

Do I need to login to the VIEW screen? Yes, auditing learners need to login to the VIEW screen to view the instructor's screen.

Will I receive a Certificate of Completion? No. You may receive a Certificate of Attendance depending on the class.

DJL Training, Inc. | PO Box 72362 | Durham NC 27722 | |

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